Sunday, 29 March 2009

Webservice opening hours

British Gas sent me an email and requested me to read my gas-meter and submit the reading via their web page.

I tried and failed. Their website tells me:

"Access to the application is currently unavailable. If the time is between 6am - 11pm Monday to Friday, 6am - 6pm Saturday or 8am - 11pm Sunday please try again in few minutes. Otherwise, please try again between the times outlined above."

Which reminds me of HSBC which only allows Internet banking money transfers within opening hours.

I wonder if what happens is:
(1) web form is submitted by user (=me)
(2) web form is sent to the printer at British Gas or HSBC
(3) Britsh Gas or HSBC employee gets form from printer and types it into computer

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